2. Non-Refundable Services
The following services are not eligible for refunds:
- Domain registrations, renewals, or transfers
- SSL certificates once they have been issued
- Setup charges and administrative fees
- Custom services, software, or third-party licenses
3. How to Request a Refund
To initiate a refund request, please contact our billing team at billing@wphostingsolution.com and provide the following details:
- Your account details
- Your order ID and transaction information
- A brief explanation of the reason for your refund request
4. Refund Processing
Refund requests that are approved will be processed within **5-10 business days** and credited back to the original payment method used.
5. Chargebacks and Disputes
Please contact us directly before filing a chargeback or dispute. Failure to do so may result in suspension of your account. If you have any concerns, we encourage you to reach out to us first.
6. Delayed or Missing Refunds
If your refund has not been received:
- Verify with your payment provider, as processing times can vary.
- If your refund has not arrived within the expected timeframe, please get in touch with our support team.
7. Policy Updates
We reserve the right to modify this refund policy at any time. Any changes will be reflected on this page.
8. Contact Information
If you have any questions regarding our refund policy, feel free to reach out to us at support@wphostingsolution.com
Last updated: February 19, 2025
