1. Overview
This agreement is entered into between you (the “Customer”) and WP Hosting Solution (referred to as the “Company,” “we,” “our,” or “us”). By using our hosting, domain, or related services, you confirm that you have read, understood, and accepted these Terms and Conditions.
2. Services Provided
WP Hosting Solution offers web hosting, domain registration, email hosting, and other related services. Certain services may be subject to additional terms or service-specific agreements.
3. Account Responsibilities
You are responsible for keeping your account login details secure and for all activities conducted through your account. Any unauthorized use must be reported to us immediately.
4. Acceptable Use Policy
You agree to use our services in compliance with all applicable laws and regulations. Prohibited activities include, but are not limited to:
- Hosting or distributing unlawful or restricted content
- Sending spam, conducting phishing attempts, or engaging in fraudulent behavior
- Uploading malware, viruses, or tools designed to compromise security
- Consuming excessive server resources that negatively impact service performance
5. Payments and Billing
All services must be paid for in advance using approved payment methods, including credit or debit cards. Failure to complete payments on time may result in service suspension or permanent account termination.
6. Service Availability
While we strive to maintain **99.9% uptime**, uninterrupted service cannot be guaranteed. Temporary outages may occur due to maintenance, security threats, or unforeseen technical issues.
7. Data Security and Backups
We implement reasonable security measures to protect your data; however, complete security cannot be guaranteed. Customers are responsible for maintaining their own backups. Optional backup solutions may be available for an additional fee.
8. Suspension and Termination
We reserve the right to suspend or terminate services, without prior notice, under the following circumstances:
- Non-payment or unresolved billing disputes
- Violation of these Terms or our Acceptable Use Policy
- Compliance with legal or regulatory obligations
9. Refunds and Cancellations
Refunds are governed by our Refund Policy. Please note that domain registrations, renewals, and dedicated server services are **non-refundable**.
10. Limitation of Liability
WP Hosting Solution shall not be held liable for any direct, indirect, incidental, or consequential damages arising from service interruptions, security incidents, or data loss.
11. Changes to These Terms
We may revise these Terms and Conditions at any time. Continued use of our services following updates indicates your acceptance of the modified terms.
12. Contact Information
If you have questions or concerns regarding these Terms and Conditions, please contact us at support@wphostingsolution.com.