1. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal information such as your name, email address, phone number, and billing details
- Payment-related data processed securely through authorized third-party payment gateways
- Technical information including IP address, browser type, and device details
- Records of communication such as emails, support tickets, or live chat conversations
2. How We Use Your Information
The information we collect is used to:
- Deliver hosting, domain, and related services
- Process transactions and help prevent fraudulent activity
- Enhance our website performance and service quality
- Send important service notices and updates
- Meet legal and regulatory requirements
3. Data Protection and Security
We employ industry-standard security measures to protect your personal data. While we take reasonable steps to safeguard your information, no method of transmission or storage can be guaranteed as completely secure.
4. Payment and Financial Information
All payments are handled through secure third-party platforms such as JazzCash, Easypaisa, bank transfers, or credit/debit cards. We do not store your payment information on our servers.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience. You can choose to disable cookies through your browser settings, though some website features may not function properly.
6. Third-Party Services
We may rely on trusted third-party providers for services such as hosting infrastructure, payment processing, and analytics. These providers operate under their own privacy policies.
7. Data Sharing and Disclosure
We do not sell or rent your personal data. Information may only be shared in the following circumstances:
- When required by law or regulatory authorities
- To detect, prevent, or address security threats or illegal activities
- With service partners strictly for operational purposes
8. Your Rights and Choices
You are entitled to:
- Request access to, correction of, or deletion of your personal data
- Obtain a copy of the information we hold about you
- Unsubscribe from promotional or marketing communications at any time
9. Data Retention
Your information is retained only for as long as necessary to provide services, fulfill legal obligations, and support business operations. You may request data removal if your account is no longer active.
10. Governing Law
This Privacy Policy is governed by applicable laws and regulations. Any disputes arising from this policy will be handled in the appropriate legal jurisdiction.
11. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at support@wphostingsolution.com.